Introduction
Moving around Perth should be convenient for everyone, regardless of mobility. Yet for people who use a wheelchair, arranging safe transport can sometimes feel overwhelming. From visiting the hospital to attending social events, reliable travel is essential.
That’s where wheelchair-accessible taxis in Perth play an important role. These specially designed vehicles make it possible for wheelchair users to travel comfortably and independently. However, many people are unsure of how to book one or what to expect.
This article provides a clear, step-by-step guide on how to book a wheelchair taxi in Perth, along with useful tips, benefits, and answers to common questions.
Step 1: Know What a Wheelchair Accessible Taxi Is
Before booking, it helps to understand exactly what you’re asking for.
A wheelchair accessible taxi (WAT) is not just an ordinary car. These vehicles are fitted with ramps or hydraulic lifts, extra headroom, and secure wheelchair restraints. They are built so passengers don’t need to leave their wheelchair to travel.
In Perth, WATs are licensed by the local transport authority and must meet strict safety standards. Drivers also receive additional training to assist passengers respectfully and ensure a smooth journey.
Step 2: Select a Trusted Taxi Provider
Not every taxi service in Perth has wheelchair-friendly vehicles, so choosing the right company matters. When comparing providers, look for:
🚕 Specialised services for wheelchair users
✅ NDIS-approved operators (useful if you plan to claim transport under your plan)
👨✈️ Trained and supportive drivers who know how to secure wheelchairs safely
🌐 Multiple booking options like phone, online, and app bookings
⏰ 24/7 availability, especially important for medical or emergency trips
Doing a little research upfront saves you from unnecessary delays or last-minute stress
Step 3: Make the Booking
Once you’ve chosen your provider, it’s time to book. You generally have three easy options:
1. Phone Booking
Call the company directly and request a wheelchair taxi. Be clear that you require a wheelchair accessible vehicle so they allocate the right one.
2. Online Booking
Most services in Perth now allow bookings through their website. Look for a specific “wheelchair taxi” option on the booking form to avoid mix-ups.
When making your booking, provide all the details the driver needs, including:
Exact pickup and drop-off locations
The time and date of your trip (booking early is wise for appointments)
The type of wheelchair you use (manual, powered, or oversized)
Whether you’re traveling with a carer, family member, or extra passengers
Any special requests, such as space for medical equipment or luggage
The more information you provide, the smoother your journey will be.
Step 5: Confirm Your Trip
Once booked, most companies send a confirmation via SMS or email. This usually includes:
Driver’s name
Vehicle registration details
Estimated arrival time
Double-check everything, especially if the trip is for a medical appointment or other time-sensitive commitment.
Step 6: Enjoy a Hassle-Free Pickup
On the day of your ride:
Be ready a few minutes before your scheduled time.
The driver will set up a ramp or lift to help you board safely.
Your wheelchair will be secured inside with safety restraints.
The driver will check you’re comfortable before starting the journey.
You can then relax and enjoy a smooth ride through Perth.
Drivers of wheelchair taxis are trained to provide extra assistance when needed while respecting your independence.
Why Wheelchair Accessible Taxis Are a Game-Changer
Using a wheelchair taxi in Perth comes with several important advantages:
Freedom & independence – Travel without relying solely on family or carers.
Comfort & safety – Vehicles are purpose-built for wheelchair users.
Affordable fares – In most cases, the cost is the same as standard taxis.
NDIS coverage – Eligible trips may be claimed through your NDIS plan.
Reliability – Bookings are prioritised for passengers with accessibility needs.
For many, these taxis aren’t just transport—they’re a lifeline.
Mistakes to Avoid When Booking
Even though the process is simple, a few common mistakes can cause trouble:
❌ Not booking early – Accessibility vehicles can be in high demand.
❌ Forgetting to mention your wheelchair – Without this, a standard taxi may arrive.
❌ Not specifying wheelchair type – Larger electric chairs may need extra space.
❌ Skipping confirmation – Always check your booking details.
Avoiding these mistakes ensures your trip goes smoothly.
Frequently Asked Questions
Yes, but availability can be limited. Booking 24 hours ahead is recommended.
No, fares are usually the same as regular taxis, though check with your provider for confirmation.
Yes, most WATs have space for carers or additional passengers.
All licensed wheelchair taxi drivers in Perth undergo special accessibility training.
Final Thoughts
Booking a wheelchair accessible taxi in Perth doesn’t need to be complicated. With the right provider, the process is quick and stress-free. By following these steps—researching your options, giving full details when booking, and confirming your ride—you’ll enjoy safe and reliable transport whenever you need it.
Whether you’re heading to a hospital appointment, a family gathering, or just out to enjoy the city, these taxis provide independence, dignity, and peace of mind.
👉 Ready to book? Get in touch with [wheelchair taxi maxi perth] today. or use our online booking form to reserve your wheelchair taxi in Perth now.